Using Amazon’s Buyer-Seller Messaging service for marketing or promotional purposes is against Terms of Service—especially coupons—and half of sellers don’t know this. Emailing a coupon code to make a future sale to a customer who recently purchased your product before…
Eighty-three percent of Amazon sellers believe linking back to their product detail and storefront pages in buyer-seller emails is acceptable within Amazon’s Terms of Service. Buried inside the bowels of Amazon’s all-encompassing seller Terms of Service exists a section with…
Holiday templates add a little extra seasonal spice to your Feedback Genius automated Buyer-Seller emails. Here we are again at the precipice of another crazy holiday shopping season. You've been preparing for Q4 all year and it's finally time to reap…
Half of Amazon sellers believe it is OK to ask buyers to change their product reviews. Let’s imagine that an Amazon shopper purchases your product, receives it, uses it, doesn’t like it, and gives it a negative but honest product…
Forty-three percent of the selling population still believes that sending more than one email per order is best practice. Sending multiple emails per order on Amazon used to be a common practice. We at Seller Labs encouraged our customers…
Amazon sellers cannot influence a buyer’s actions—no matter how subtle. For as long as I can remember, Amazon sellers were able to direct happy and unhappy buyers with a simple and clever messaging tactic. I call it “directing intent.,” which…
In this webinar replay, you'll understand what's true and what's false when it comes to Amazon's seller Terms of Service. Jeff and Cindy break down the ToS so you know what to avoid. By watching this replay, you'll get actionable takeaways…
View your Feedback Genius emails’ performance at a glance with individual message open rates. Visualize your product review request with an image of five blank stars. Just in time for the busy Q4 2018 holiday shopping season, Feedback Genius has…
Now is the time to get your review acquisition tactics inline with Amazon’s Terms of Service to avoid account suspension. At the top of Amazon’s October 2018 Seller Newsletter, there is a reminder for sellers to review Amazon’s customer product…
Shoulder season, that magical time between Amazon Prime Day and the holiday shopping season is upon us. If you’re like most sellers, you probably have a never-ending laundry list of things to do leading up to the most-lucrative time of…
