- Patrick Muir
- On January 25, 2016
- 0 Comments
I’ve been selling on Amazon for a year and have had zero shipping issues with suppliers from China. That changed this past week.
The underlying issue was understanding the difference between “AIR” shipping and “EXPRESS” shipping. I thought they were the same thing, but discovered they are very different.
Express shipping is what I wanted. This is a delivery via airplane and then ground shipping to the final destination.
Air shipping is a delivery via airplane to an airport. In this case I would need to arrange shipping from the airport to the final destination. I was unaware of the difference and made no such arrangements.
After my supplier sent an emailed informing me that the product had shipped I asked for a tracking number. Instead he sent me an airplane itinerary. I didn’t understand why, and after a long conversation through several emails I realized that this seemingly small mistake landed me in big trouble.
To fix the issue I enlisted Shapiro. They arranged for the product to be picked up from the airport and delivered to the final destination. Unfortunately it cost $1,350 for that last leg of shipping. A large portion of this cost was a storage fee at the airport plus duties. In express shipping you typically don’t pay for these duties.
I have learned my lesson—$1,350 later.