- Lena R. Liberman
- On April 3, 2020
From Amazon: Policy Changes Due to COVID-19 (Plus Related News and Resources)*
As part of our continued response to COVID-19, Amazon is prioritizing the supply of key medical supplies to hospitals and government organizations. You may have offers on one or more products (ASINs) that will now be available exclusively to hospitals and government organizations, which are in urgent need of high-demand medical products like N95 masks, surgical masks, facial shields, surgical gowns, surgical gloves, and large-volume sanitizers. Select ASINs of these product types will no longer be available to the broader public on Amazon.com and AmazonBusiness.com. For ASINs subject to this change, we have eliminated our standard referral fees through June 30, 2020, to encourage our selling partners to make additional inventory of these products available at competitive prices to these customers with the greatest need. For more information about these changes, visit the new Amazon COVID-19 Supplies Store for hospitals and government organizations.
Amazon’s Marketplace Fair Pricing Policy protects our customers from unfair, excessive, and misleading prices. We recognize there may be some confusion as to what may trigger offer removal or account suspension for price gouging under this policy. While state price gouging laws vary, in general they look to the average sale price (ASP) of an item preceding a state of emergency and prohibit price increases over that ASP due to the emergency. Some states cap those price increases at fixed amounts (10%, for example) while others prohibit “unconsciously excessive” price increases without a fixed cap. Many permit exceptions when the seller can show that the increase is due to the increased costs of goods, freight, or labor. Our systems attempt to account for these variations in state law while recognizing that the costs of many goods are increasing due to the worldwide effects of the COVID-19 pandemic. As a starting point, we look at the ASP of the product (excluding any offers that are excessive) as well as the prevailing prices of the product.
- Subpoenas Issued to 6 Amazon Third-Party Sellers
- Missouri AG Investigating Amazon Sellers Allegedly Charging 2-19 Times Prices Charged Before COVID-19
COVID-19 has impacted millions of people and businesses around the world. We thank you for your understanding as we have focused on providing a vital service by delivering high priority items to customers, while implementing extensive health and safety measures for our employees across the network to support their well-being. In light of the evolving COVID-19 crisis, we will waive two weeks of your inventory storage fees for products stored in the United States, Canada, United Kingdom, Germany, France, Italy, Spain, Poland, and the Czech Republic. This is in addition to the previously announced updates including:
- Waiving the April 15 long-term storage fees for inventory stored in the US and Europe.
- Waiving Strategic Account Management Services and Amazon Launchpad program fees for April.
We are also making policy adjustments to proactively mitigate the impact of the crisis on the health of your Amazon seller account and you can now use the updated Restock Inventory page and Restock report to check which products are eligible for shipment creation.
Effective March 26 through April 30, 2020, we will be pausing repayments on your outstanding loan with Amazon Lending. Your loan will not accrue interest during this period. Loan repayments will restart from 1 May, 2020. Your next loan statement will be on the same day of the month as you have now. You will have the same number of remaining payments once repayment resumes.
- Amazon Suspends Merchant Loan Repayments Due to Coronavirus
- Amazon Lending Pauses Seller Loan Payments: FAQs
*Italics indicate Amazon’s words, bold emphasis is mine, additional resources from external sources. Take care, be well. —Lena
Amazon Warehouses and Workers
- Amazon Is Giving Workers a Letter to Prove They Are Doing an “Essential” Job
- Amazon Entices Warehouse Employees to Grocery Unit with Higher Pay
- Amazon Employees On Strike Over Risk of Coronavirus Infection
- Here’s Why Amazon and Instacart Workers Are Striking at a Time When You Need Them Most
- Amazon Begins Running Temperature Checks and Will Provide Surgical Masks at Warehouses
- Some Amazon Employees With Fevers Are Being Sent Home Without Pay
- NY Lawmakers, Unions Urge Jeff Bezos to Close Amazon Warehouses Hit by Coronavirus
Amazon Warehouse Whistleblower and Organizer Christian Smalls Is Fired and Targeted
- Amazon Fires Worker Who Led Strike Over Virus
- NYC Is investigating Amazon for Firing a Worker Who Protested Coronavirus Working Conditions
- Union Leaders, NY Lawmakers Pressure Amazon to Reinstate Fired Protester
- Leaked Amazon Memo Details Plan to Smear Fired Warehouse Organizer: “He’s Not Smart or Articulate”
Not-So-Strange Bedfellows: The Amazon-Lyft Crisis Partnership
- Lyft Is Referring Drivers to Jobs at Amazon After Massive Ridership Decline
- Amazon Partners with Lyft to Deliver Packages and Groceries
Lawsuits Don’t Stop for Coronavirus
- Amazon Wins Landmark Trademark Law Case Over Perfumes Sold by Third Parties
- Breaking Down Lamar Jackson’s Lawsuit Against Amazon
Sellers and Brands Coping with COVID-19
- Brands Selling on Amazon Must Rethink Advertising to Navigate Out-of-Stocks, Delayed Shipping
- Amazon Extends Warehouse Product Restrictions, Causing More Seller Angst
Opinions and Assessments About How Coronavirus Impacts Amazon and the Economy
- Amazon’s Fortunes Rise as Employee Morale Plummets Amid Coronavirus Pandemic
- Could COVID-19 Be Amazon’s Kryptonite?
- The Market Is Underestimating Coronavirus’s Impact On Amazon
- The Worst Amazon Shipping Delays Could Still Be Ahead of Us
Prime Day News
- You have until May 8, 2020 (11:59 p.m. PDT) to submit recommended Lightning Deals for Prime Day Week.
- Amazon Isn’t Letting COVID-19 Get in the Way of Its Annual Prime Day Sale