- Brandon Checketts
- On November 9, 2015
- 0 Comments
What would you do if you lost access to your Seller Central account for several days? For many sellers, it would be crippling if they were unable to log in to Amazon to create listings, ship orders, manage promotions, or view reports. My aim for this post is to assist you in proactively protecting access to your Seller Central account using two different email accounts.
Why you need to protect your account
Amazon has some sort of confusing arrangement where the account you create to log in to Seller Central also has a corresponding Amazon.com account, even if you never use that account to buy things on Amazon.
However, if you ever need to reset your password due to it being lost or compromised for some reason, the primary way Amazon verifies your account is by confirming a credit card number that you have used to buy something. If you’ve never bought anything with your account—and thus don’t have a credit card on file—it can be much more difficult to reset your password in some cases, often requiring an “Account Specialist” to look into it for you, which can take 1-2 days.
As a preventative precaution, I recommend sellers grant full access to a second email address associated to their account. This way, if the password gets reset or changed for your primary Seller Central Account, you’ll have a backup log in method. This is a simple preventative measure, that you will hopefully not need, but may just save you some headaches in case you do.
How to do it
- To create an additional account, log in to Seller Central, then go to Settings => User Permissions.
- Enter the email address for the alternate email you can access. This will send an invitation to that user.
- Check your alternate email account and click the link in the invitation to create a separate Seller Central account for that email address. When you accept the invitation, it will give you a confirmation code.
- Back in your original Seller Central account, go back to the user Permissions and click the “confirm” link for the alternate email address, then click on “Add Permissions.”
- On the following screen, click “Admin” on all of the section headings. This new account will then have full privileges to your selling account and can be used as a backup in case your primary account ever becomes unavailable for any reason.
Completing these steps will take you a few minutes but will save you lots of time in the future if you ever get locked out of your primary Seller Central account.
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