Amazon Policies

How to Use Amazon Buyer-Seller Messages

Sending Amazon Buyer-Seller Messages creates a positive customer experience – and don’t forget – the customer experience is Amazon’s top priority. However, after purchase, the […]

Manage Your Customer Engagement with Amazon

“Manage Your Customer Engagement” is the newest feature Amazon has released to Brand Registered sellers, proving, yet again, that the future of Amazon belongs to […]

Understanding Amazon’s Tightening Control: What Sellers Must Know & Do

The time is now, the changes are real, the implications to your Amazon business are wide reaching. It’s time to take the chats, the comments, […]

Amazon Personally Identifiable Information Data Protection Update—What Feedback Genius Users Need to Know

Learn about Amazon’s recent MWS API update for Personally Identifiable Information (PII) and what it means for Feedback Genius users. Amazon recently updated its MWS API […]

[Webinar] In a World of Amazon Black Hat Tactics, Don’t Let the Bad Guys In or Let Them Win

Watch Amazon experts Jeff Cohen (Seller Labs CRO) and Davide Nicolucci (featured in the Buzzfeed article) as they answer your questions and discuss common black-hat […]

Amazon Terms of Service Update: Customer Phone Number Anonymization

In an attempt to protect buyer privacy and enhance customer satisfaction, Amazon has begun rolling out Customer Phone Number Anonymization. This new addition to the […]

Amazon Email Policy Change? Nope. Check Your Compliance with Existing Policy? Yes!

Rumors have been swirling over the last several weeks about some pretty massive changes to Amazon’s email policy regarding Buyer-Seller Messaging. I want to take […]

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New Policy Changes to Amazon Third-Party Seller Returns and Refunds

By now, if you’ve not directly received an email from Amazon about its new policy changes to third-party seller returns and refunds regarding, you’ve likely […]

Amazon Brand Gating Policy Update

Amazon will now be charging a non-refundable, one-time application fee of $1,000 to $5,000 for third-party merchants to sell popular brands on its site. And […]


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