Amazon Buyer-Seller Messaging 2025: What Not to Do (and Safer Alternatives)
Quick Summary Many sellers assume Amazon won’t catch a “friendly” touch in a message. In reality, Amazon uses AI to scan every message for persuasive wording, prohibited requests, and disallowed content. Even seemingly harmless phrases like “We’re a small family business” can cause messages to be blocked before the customer ever sees them. The risks […]
Amazon Buyer-Seller Messaging Suspension: How to Address & Prevent It
Communication with customers is crucial for maintaining good relationships, handling order issues, and ensuring a positive buying experience. But what happens when Amazon suspends your ability to send buyer-seller messages? If you’ve received a notification that your messaging privileges have been restricted, don’t panic. This guide will help you understand why it happened, what you […]