Posts by Seller Labs
While online shopping, we’ve all had the experience of trying to get into a package that Houdini himself would struggle to open. It’s amazing how […]
Every eCommerce entrepreneur wants to know how to get reviews on Amazon. And rightfully so, reviews not only fuel rankings in Amazon’s search results, they are a difference-maker when it comes to whether or not a customer buys your product. However, getting Amazon reviews is the tip of the iceberg when it comes to the often-misunderstood buyer-seller communication on Amazon. Get the full story (and more seller feedback and product reviews while respecting Amazon’s rules).
The Amazon Buy Box is special real estate given to an offer on an ASIN’s product page. The Buy Box solves the “too many options” problem by separating the featured offer from the other offers so that the buyer sees what Amazon deems the best deal (not always the cheapest). The Buy Box is an effective solution. It stands out and the offer featured there accounts for over 90% of purchases on Amazon. Needless to say, for Amazon sellers, having their offer featured in the Buy Box is enormously important.
With every rule change from Amazon, sellers struggle to understand and comply with the new information. What’s okay to do? What’s not okay? What could lead to suspension? At Seller Labs, we understand and we’re here to make this Amazon communications policy update as clear as possible. First thing to know: We’re really excited about the update for two reasons: 1) Amazon has made it clear that you can ask buyers for reviews. We’ve always understood this to be true, but the latest update explicitly says it. Once again: YES, YOU CAN ASK A BUYER FOR A REVIEW. 2) Amazon has made it clear that you can use Seller Labs Pro, powered by Feedback Genius, to communicate with buyers. The new rules state that you can use an approved third-party application listed in the Marketplace Appstore. Seller Labs Pro is absolutely approved. To be clear: YES, YOU CAN USE FEEDBACK GENIUS TO ASK A BUYER FOR A REVIEW.
Prime Day is the biggest traffic event of the summer — it’s essentially Christmas in July. Prime Day is a deal-focused event, plain and simple. Here are 6 tips to help your Amazon brand get the most out of Amazon’s lucrative Prime Day traffic.
Finding Amazon keywords successfully and advantageously means having a handle on the search terms that buyers use to find products. Where can you find and mine these Amazon keyword gems? Here are 9 spots to help you find Amazon keywords that go beyond basics and can deliver sales differentiators.
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The Amazon ecosystem is rich with opportunity, but it’s also highly competitive, which inspires unethical schemes that seem to appear with dizzying speed. The amount and variety of unscrupulous behaviors on the Amazon Marketplace has become its own shadowy empire (known as the world of Amazon black-hat tactics), complete with its own language and jargon. In order to understand the dangers you face and how to protect your eCommerce business, Amazon sellers and brand owners must understand the threats posed to them as well as the language of such dark dealings. To help you comprehend the perils of black-hat tactics used on Amazon and to assist you in protecting your business and prospering, Seller Labs presents this updated guide.
It’s no secret that you need compelling Amazon product listings if you want to turn shoppers into buyers. To do this, you must commit to a process of ongoing Amazon product listing optimization that resonates with both the Amazon search algorithm and human shoppers. Here are 4 tips to improve your Amazon product detail pages and boost conversions.
If you’ve heard that getting Amazon seller feedback and product reviews is virtually impossible given that Amazon has banned incentivized reviews and offered customers the email opt-out, don’t believe the hype. Contrary to many sellers’ beliefs, meaningful Amazon seller feedback is still attainable and very much worth pursuing. Here’s how to get seller feedback and product reviews easily and quickly.
A/B testing, also known as “split testing,” allows you to create and run two comparison messages and analyze email opens, click-throughs, and conversion rates to determine the better performer. Within the Seller Labs Pro Communication Center Powered by Feedback Genius, A/B testing works alongside message analytics to help you identify and optimize the message content and configuration that best helps you achieve your communication goals with regard to seller feedback, product reviews, and customer service.
Kevin Vegors was a new Amazon seller looking to improve the discovery of his health supplements brand. He needed something more than detail page optimizations to improve his products’ discoverability. That’s when he discovered that he could automate his buyer-seller emails using software. But he quickly outgrew his limited first solution. Kevin discovered that he could send unique messages to repeat buyers through Feedback Genius’ “Repeat Buyers Filter.” After switching to Feedback Genius, he was then able to provide value and build a brand identity by sending a unique message to the customer after every purchase. Feedback Genius Case Study Results: 50% increase in Amazon sales with 30% of customers reordering each month, became number one in his category within 4 months, 900+ five-star verified Amazon reviews