Take control of your brand and your Amazon reviews.
Create and automate powerful messages that improve your reputation, enhance the buying experience, and strengthen your relationship with your customers.
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Purposefully grow your digital presence.
Not all Amazon feedback software is created equal. Our Communication Center, powered by Feedback Genius, was designed to give you control over your Amazon review process wherever you sell. Plus, we help you take back ownership of your reputation with messaging templates, automated sending schedules, detailed analytics, and more.
Communicate with Buyers Internationally
Your business is global as so are we. Don’t worry about extra fees, you get unlimited emails and unlimited marketplaces allowing you to communicate and generate reviews globally. In addition, you can track as many products as necessary to monitor reviews and feedback.
Connect With Your Customers
Implement automated, Amazon-approved email messages that grow your Amazon reviews, share product information, and build your reputation with feedback directly from your customers. Get a bad review? We can alert you with review notifications to assist unhappy buyers.
Make Strategic Decisions
Rely on detailed email analytics and A/B testing to navigate the most successful email messaging for your customers. You’ll also get the option to send emails with up to eight different order events, improving your email open and click-through rates.
Improve Your Messaging Workflow
Utilize one of our pre-created email templates, or create your own with your copy and design. You can also get organized with tags and advanced filters, allowing you to focus the right message to the right customer at the right time.
It’s All About Buyer-Seller Messaging
Find all dos and don’ts of buyer-seller messaging, best practices for improving your Amazon reputation, and tips for providing top-notch customer service in our comprehensive guide. Stay up to date and communicate with buyers effectively, all while staying compliant with Amazon’s Communication Guidelines.
The Seller Labs Pro Communication Center has helped me grow my reviews from single digits to over 8,000 reviews.
– Julie B.
Any questions?
Seller Labs Pro UserAm I allowed to ask for product reviews and seller feedback?
SL Customer SupportAbsolutely! You just need to follow the Buyer-Seller Messaging Guidelines.
Seller Labs Pro UserAm I limited in how many emails I can send?
SL Customer SupportNope! You get unlimited messages, though we do recommend sending just one per order.
Seller Labs Pro UserCan’t I use Seller Central to communicate with my buyers?
SL Customer SupportYou can, but its functionality is limited and manual. Seller Labs Pro helps save you time and automates the process!
Seller Labs Pro UserWhat if I don’t know what to say?
SL Customer SupportThat’s easy! Your account comes preloaded with plenty of templates to get you started.
Seller Labs Pro UserHow can I monitor my product reviews and seller feedback?
SL Customer SupportWe’ll send you notifications for both negative reviews and negative feedback so you can respond quickly, helping to provide great customer service.
Seller Labs Pro UserWhat if I have questions along the way?
SL Customer SupportOur Customer Success Team is standing by to help! Just click the button in the bottom right corner of any Seller Labs page for assistance.
Seller Labs Pro UserGreat! How do I get started?
SL Customer SupportGo ahead and start your free 30-day trial of Seller Labs Pro. Welcome to the family!
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From optimizing your messaging strategy to sending automated product review templates, our Amazon feedback software makes running an active eCommerce marketplace simple, efficient, and productive.