From the Custom Messages page, under Feedback Genius in the hamburger menu in the top left corner, find the message you want to activate. Where you see the name of that message, navigate to the “Status” column.
To set your message to “Active”, click on the dropdown and select “Active”.
Messages should begin sending to your customers within 24 hours of you setting the message to “Active”.
__________________
Need help? Our support team is happy to assist you! 🙂
-
Connect via the in-app chat icon, located in the bottom-right of your screen while logged into any of our apps
-
Search the Knowledge Base to see if your question has already been answered
-
Make an appointment with us for more direct support
*No Credit Card Needed