Knowledge Base

Welcome to Feedback Genius 👋

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Feedback Genius automates your Amazon review requests and seller feedback outreach, so you can manage customer communications at scale — without the manual work. Follow the steps below to get set up and optimized.

👀 Double-Check Your Seller Labs Account Setup

  1. Connect your marketplaces to the Selling Partner API

📌 Feedback Genius Setup

  1. Add an Approved Sender to Feedback Genius

  2. Create your first custom automated message / Turn on Amazon’s Request a Review Automation

  3. Set up Review Tracking and Notifications

💪 Optimize Your Account

  1. Write Short Names for Your Product Titles in Emails

  2. Auto-Forward to the Blacklist for Opted-Out Buyers

  3. Utilize Advanced Message Filters

Sign Up For Seller Labs

*No Credit Card Needed

Need Help?

  • Connect via the in-app chat icon, located in the bottom-right of your screen while logged into any of our apps.

  • Check out our Knowledge Base to see if your question has already been answered.

  • Schedule an appointment for more direct support.