Amazon Now Allows Shoppers to Opt Out of Unsolicited Emails
Amazon updated its Buyer-Seller Messaging system on March 28, 2017, to allow shoppers to opt-out of unsolicited emails sent from third-party sellers. Up until the announcement, shoppers were not able to opt-out of unsolicited seller emails.Amazon is still allowing sellers to send critical emails even if a shopper has opted out. Amazon deems a critical […]
Don’t Get Busted for Amazon Review Manipulation
Four months have passed since Amazon banned incentivized reviews. Since this game-changing terms of service update, merchants have developed new tactics to generate product reviews and stay compliant with Amazon. I have seen all sorts of these tactics. For this post, I want to describe how you can still get reviews and avoid policy violations. […]
How To Ask For Seller Feedback: Choose The Best Template, Phrasing, And Call To Action
In this post we are going to cover the best practices for “how” to request Seller Feedback. Feedback Genius offers you the tools to improve and maintain a positive seller rating, and here we are going to outline the best tactics to request Seller Feedback. Tools to Use Use Templates Within Feedback Genius, you have […]
How You Can Ask for Amazon Product Reviews
In the past two Feedback Genius posts we discussed who should be asking for Amazon product reviews and when you need to be asking. This post will discuss how you go about asking your customer for a product review. This is the most extensive and important step of the process. Below we will talk about the various strategies and Feedback Genius tools […]
Amazon Email Sequence: A Guide to Avoid Over Messaging
I communicate with sellers on a daily basis. I find it deflating when I see poor reviews on an account because a seller is sending too many emails. But this can be easily avoided. Sending more than three emails to your customers may be doing more harm than good to your Amazon feedback and reviews. In […]
Amazon MWS Permissions Now Present In Seller Central
Back in March, I wrote up a petition and blog post detailing how complicated it is for a third-party seller on Amazon to determine who has been granted API to their selling account. As a security-conscious software developer, I expressed concern for the lack of visibility sellers had with who had been granted access to […]
Seller-Fulfilled Amazon Prime – What It Means for Sellers
Amazon’s Marketplace Web Service API began supporting “Seller-Fulfilled Amazon Prime” today, June 25, 2015. This means some sellers will now–or will soon–have the option of fulfilling orders with the same benefits of Amazon Prime. While complete details have not been announced, we assume sellers will only be invited to the program if they have a […]
MWS Auth Tokens Explained
There has recently been a bit of discussion about a new “Auth Token” requirement for the Marketplace Web Services (MWS) API that third-party merchants like Seller Labs uses to communicate with Amazon Sellers’ accounts. The MWS API is how our system learns about the orders that have been placed for an Amazon Seller’s account, and […]
Filling the Pipeline of Inventory
A big problem I’m dealing with is keeping product in-stock. This past week I ran out of my two bestselling items because I failed to send new inventory in time. The stormy weather back East delayed the arrival of several packages. But the core of the problem is that I never did what’s called “fill […]
Amazon Variations – Two Advantages I Discovered
This past week I started selling organic prunes. Amazon was selling a 6-count version for roughly $30. It would be impossible to compete straight up with Amazon because of the additional fees a third-party seller incurs that Amazon doesn’t have to. For example, the 15% Amazon referral fee greatly increases my costs compared to Amazon. […]
Avoid Having Your Amazon Listings Being Inactive and Blocked
We have been hearing a lot of complaints from Merchants whose Amazon listings are blocked. If you are looking at something like this in your seller central inventory view. It means for some reason that item is blocked on Amazon.It may be that you are not eligible to list that item or some sort of […]
