How to Level Up Your eCommerce Reputation

The 2021 holiday season will be defined by brands who can provide a positive and delightful experience for all of their customers. The goal is to create loyal brand followers who can connect with you and will ultimately purchase from you again in the future. Thus, ensure you have great customer service and work to improve your eCommerce reputation as a whole.

How to Level Up your eCommerce Reputation originally aired live on Tuesday, November 16, 2021. Information provided in the webinar was up to date as of that day.

While there is a huge opportunity to delight your customers, there’s also an increased likelihood that you will receive some less-than-happy customers. The brands that can rise above this and turn around an unhappy customer are those that will prevail in the long run.

Whether you’re strictly on Amazon or are branding out to the greater eCommerce space, there’s so much that you can do to provide an optimal customer experience, earn repeat business, and win this holiday season.

Our Customer Service and eCommerce experts are coming together for a webinar all about how you can wow your customers and keep them coming back for more. Our experts will cover:

  • Customer Service by Amazon – NEW feature announced at Amazon Accelerate
  • Best practices for Buyer-Seller Messaging
  • Amazon’s extended holiday return policy
  • Free apparel returns for merchant-fulfilled orders
  • Best practices for complaints and returns

How to Level Up Your eCommerce Reputation

Bonus Resources

Looking for a tool that’s designed to help your business grow and make customer service even easier? Start a FREE 30-day trial of Seller Labs PRO today.

Share this post:

Caroline Powell

Ready to Sell Smarter?

Your All-in-One Solution for Amazon Success

Feedback Genius, Ad Genius and Profit Genius - three powerful tools designed to work together for seamless growth.

Recommended Articles

Seller Labs has always been at the forefront of providing powerful yet easy-to-use solutions for Amazon sellers. Over the years, our mission has remained the same: helping businesses grow by saving time, cutting costs, and...

Every week we muster up the most important updates within Amazon and beyond to keep online entrepreneurs in the loop. From Amazon Terms of Service or recent Brand Registry News to seasonable Amazon Advertising strategies...

Shari Leidich enjoys an active lifestyle. She often likes to hike, walk her dogs, and spend time taking care of her family. But one day, that all changed. Within a matter of days, Shari felt...

Quick Summary Many sellers assume Amazon won’t catch a “friendly” touch in a message. In reality, Amazon uses AI to scan every message for persuasive wording, prohibited requests, and disallowed content. Even seemingly harmless phrases...

Key Takeaways Running an Amazon business means tracking sales, inventory, ad spend, fees, and profitability—daily. If you’re still downloading reports from Seller Central, copying data into spreadsheets, and trying to stitch it all together, you’re...

Imagine spending hours manually adjusting bids, pausing underperforming ads, and hunting for profitable keywords. For most Amazon sellers, this is a nightmare—but it doesn’t have to be. PPC automation has become essential in 2025, especially...