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Amazon Reviews

The Top 4 Amazon Review Request Templates You Need To Try

The majority of Amazon sellers are familiar with Amazon’s strict policies and, therefore, particularly sensitive to any changes related to customer communications. Among the questions that worry them most of all are:  Can I ask Amazon buyers to leave feedback and reviews for the products they purchase? If so, what’s the safest way to do […]

How to Stay Compliant with Seller Labs PRO

On September 8, 2020, the rules for Amazon seller messages changed. In this post, we’ll reiterate the changes to Amazon’s communication policies and talk through the updates Seller Labs has made. Rest assured, Seller Labs PRO is an approved third-party service that will keep your business compliant. For general information on how these changes affect […]

How to Level Up Your eCommerce Reputation

The 2021 holiday season will be defined by brands who can provide a positive and delightful experience for all of their customers. The goal is to create loyal brand followers who can connect with you and will ultimately purchase from you again in the future. Thus, ensure you have great customer service and work to […]

Amazon Automation: Save Time & Grow Sales

No matter how big or small your Amazon business is, Amazon automation always helps. Whether launching from scratch or extending your product line — we all know how frustrating it is to wear multiple hats. Automation will help you manage multiple projects so that you’ve got room to grow.  Ever wanted to create passive income […]

How to Build a Thriving Online Community Around Your Brand and Why is it Pivotal?

What is the first thing you visualize upon hearing the "Just do it" slogan, skillfully coined by the American advertising guru Dan Wieden? Such brand behemoths like Nike and Puma clambered their way to a solid brand identity and need no more flowery introductions. What makes them recognizable or shall I rephrase the question for "Who" is the better word here? Loyal customers unwittingly do the lion's share of brand promotion, especially for sports brands.

How to Get More Amazon Seller Feedback and Reviews

Every eCommerce entrepreneur wants to know how to get reviews on Amazon. And rightfully so, reviews not only fuel rankings in Amazon’s search results, they are a difference-maker when it comes to whether or not a customer buys your product. However, getting Amazon reviews is the tip of the iceberg when it comes to the often-misunderstood buyer-seller communication on Amazon. Get the full story (and more seller feedback and product reviews while respecting Amazon's rules).

Bad Amazon Reviews: How to Contact the Buyer

Did you know that it takes upwards of 20 four- or five-star reviews to combat the effects of just one negative review on Amazon? Unfortunately, shoppers are more likely to share an unsatisfactory experience than they are to share a terrific one. While we can’t necessarily change shoppers’ behaviors on the internet, we can change how we address concerns and criticisms in the form of Amazon  negative reviews.

How to Use Amazon Buyer-Seller Messages

Sending Amazon Buyer-Seller Messages creates a positive customer experience – and don’t forget – the customer experience is Amazon’s top priority. However, after purchase, the only way you can reach shoppers on Amazon is with Buyer-Seller Messaging. The Buyer-Seller Messaging Service lets you communicate with buyers via the buyer-seller messages page. If you have the […]

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