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Amazon Reviews

[Tip Sheet] 3 Tips for Stronger Email Subject Lines

Email subject lines are the most decisive factor in determining whether or not a recipient will open your email. If your subject line fails, then your email stops dead in its tracks: No opens means no one will see your message inside, which means no one will click through or respond…which means you don’t receive the feedback you need to move up in rank.

Replay: Build and Protect Your Amazon Reputation

Build and Protect Your Amazon Reputation with Feedback Genius originally aired live on Tuesday, February 19, 2019. Building a reputable brand online is hard work. As an Amazon seller, you run into even larger hurdles trying to develop and protect your Amazon reputation. Using a tool like Feedback Genius, you can take come of the […]

Protect Your Reputation with Negative Seller Feedback and Product Review Notifications

Beyond helping you automate buyer-seller messaging on Amazon, did you know that Feedback Genius will alert you to negative feedback and product reviews? It’s true. These text or email notifications allow you to respond to negative feedback or product reviews quickly and effectively—so you can eliminate an escalation and protect your hard-earned reputation. Whenever an […]

Spotted on Amazon: Verified Expert Reviews

Every once in a while, one of us at the office has an Amazon page open and notices something new. This usually results in some office back-and-forth of “Did you see this? Is it coming up for you?” wherein we try to replicate the rendering and investigate the conditions under which it appears. Once we […]

Don't Get Busted for Amazon Review Manipulation

Four months have passed since Amazon banned incentivized reviews. Since this game-changing terms of service update, merchants have developed new tactics to generate product reviews and stay compliant with Amazon. I have seen all sorts of these tactics. For this post, I want to describe how you can still get reviews and avoid policy violations. […]

How to Respond to Negative Amazon Seller Feedback

Even if you’ve sold a million units, or you just sold your first, every seller should know how to respond to negative seller feedback. Future customers will be watching how you respond in the face of adversity. We’re here to show you how to respond well, and put on a good face. FBA- Is it a packaging complaint? […]

How to Respond to a Negative Amazon Product Review

So through a series of unfortunate events you’ve been given a negative review. Does this mean you’re a bad seller? No. Is there something you can do? Yes. Let’s go over how you should respond to negative reviews to prevent your brand from being tarnished. Sellers can comment/respond to negative product reviews in a few […]

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Ready for Amazon Prime Day 2022?

Grab our Prime Day Preparedness Checklist to make sure you are. Plus, get a bonus Promotions Cheatsheet!

    Breaking Breaking

    Effective Jan 17, Amazon announced their first FEE increases for 2023 and it is basically everything. Full details here. All exact % changes are noted as well.

    In-depth video and blog post to follow. Subscribe to fee change updates here.

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      Thank You!