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Kevin Vegors was a new Amazon seller looking to improve the discovery of his health supplements brand. He needed something more than detail page optimizations to improve his products’ discoverability. That’s when he discovered that...
Your Communication Center, powered by Feedback Genius, now includes Request a Review Automation! Don’t worry, you still have the option to send personalized messages! We believe sellers should have a choice so we created a...
Holiday templates add a little extra seasonal spice to your Feedback Genius automated Buyer-Seller emails.Here we are again at the precipice of another crazy holiday shopping season. You’ve been preparing for Q4 all year and it’s...
Build and Protect Your Amazon Reputation with Feedback Genius originally aired live on Tuesday, February 19, 2019. Building a reputable brand online is hard work. As an Amazon seller, you run into even larger hurdles...
Beyond helping you automate buyer-seller messaging on Amazon, did you know that Feedback Genius will alert you to negative feedback and product reviews? It’s true. These text or email notifications allow you to respond to...
Rumors have been swirling over the last several weeks about some pretty massive changes to Amazon’s email policy regarding Buyer-Seller Messaging. I want to take a moment to set the record straight about a few...
Every once in a while, one of us at the office has an Amazon page open and notices something new. This usually results in some office back-and-forth of “Did you see this? Is it coming...
Four months have passed since Amazon banned incentivized reviews. Since this game-changing terms of service update, merchants have developed new tactics to generate product reviews and stay compliant with Amazon. I have seen all sorts...
Last updated: March 2, 2018 Amazon sellers know how important product reviews are. But not all product reviews are created equal. In this post, we’re going to explain what the differences are between a regular...
Even if you’ve sold a million units, or you just sold your first, every seller should know how to respond to negative seller feedback. Future customers will be watching how you respond in the face of...
So through a series of unfortunate events you’ve been given a negative review. Does this mean you’re a bad seller? No. Is there something you can do? Yes. Let’s go over how you should respond...
